Do you have any specific questions or comments you would like to submit to our billing staff?
You may communicate with us by:
How do I arrange monthly payments on my City of La Porte - EMS account?
Call our billing office during regular business hours and request payment arrangements.
Alice Keener
EMS Billing Specialist
(281) 470-0054 (Office)
keenera@laportetx.gov
Office Hours
8 a.m. - 5 p.m. Monday - Friday
How to read my Medicare Summary Notice (MSN) for Part B
The MSN is not a bill. Do not send money to Medicare or to the provider until you get a bill. For an explanation on how to interpret the MSN, click on here...
Medicare Summary Notice
I have received a bill from the City of La Porte - EMS without any indication that my insurance has been filed on?
This can occur if the billing information was not collected at the time of service. You may:
- Call our billing office with the information, or
- Fax or Mail the information to our billing office
What address do I send the Medicare appeals form to?
Medicare Part B
Correspondence Department
P.O. Box 660156
Dallas, Texas 75266-0156
What do I need to know to appeal my Medicare claim denial?
Please visit the US Health and Human Services website for detailed information.
Where can I find the Medicare appeal forms?
The Medicare website contains the Medicare Appeal Forms.
Why did I receive an ambulance bill when I was not transported to a hospital?
Patients that are assessed and treated by the City of La Porte EMS and then subsequently refuse EMS transport to a hospital facility will be assessed a "Treat, No Transport" charge for services rendered at the scene.
